If you need your roof repaired or replaced, chances are, you won’t have the luxury of time. You won’t have weeks or months to research roofing companies. You’ll probably go online and search for a local company. Whichever one tells you they can come out and look at your roof first will probably get the job. Unfortunately, that may lead you to be unhappy with your roofing work.
The problem with this is that, if you don’t do your homework, you can end up with shoddy work. A lot of roofers will promise you the world and then, when the job is done, you realize your roof is in worse shape than it was when you called them.
Unlike other types of services, when your roofer is done with the work, you don’t really get to see the finished product. Sure, you can climb up on the roof to see for yourself what it looks like. The problem is, if you’re like most homeowners, you won’t even know what you’re looking for.
Regardless of what you know (or don’t know) about roofing, you’ll know if the roofer did a terrible job. If your roof is still leaking, something’s wrong. If your shingles are falling off the roof, there’s a problem. When things like this happen, you should contact an experienced roofer, like the professionals at Greenville Roofing, to come out and do a free estimate.
The First Thing You Need to Do is Identify the Problem
If you don’t know what the problem is, you can’t do anything to fix it. The first thing you need to do is identify the problem. If you suspect the roofer you hired didn’t do a good job, you need to have a competent roofer take a look at it.
Sometimes, the problem is obvious. If you have a leak, a roofer should be able to diagnose where it’s coming from. Or, if you can see shingles are loose, you can diagnose the problem yourself.
Once you’ve identified the problem, you need to document the issue.
One thing any professional roofer in Greenville will tell you is to take pictures. If you don’t document the problem right away, you can’t prove it’s there. You don’t want to drag your feet doing this. It’s important that you identify and document the problem right away. You want to be able to prove that the problem existed shortly after the roofer completed their work.
If you can take these pictures yourself – great. If not, call a trusted roofer in Greenville and ask them to do a free estimate. They can take pictures of the damage for you. Ask for copies of these pictures so you can prevent them to the person who did the work.
Contact the Person Who Did the Shoddy Work
Once you’ve identified the problem, you need to contact the person responsible. You want to reach out to the company who worked on your roof. Let them know you’re unhappy with your roofing work and tell them what the problems are. Tell them you have pictures and that you’ve had a professional confirm your suspicions.
If they offer to come out and fix the problem, let them. Make sure you get something in writing to this effect. You shouldn’t have to pay to get these problems fixed. Any roofing company worth their salt will do the right thing and correct their mistakes. They won’t demand that you pay for materials or labor.
If the company refuses to do this, let them know you intend to take further action. You can either have another roofer complete the work, or you can contact an attorney right away. The important thing is that the company understands that you’re not going to be taken advantage of.
Contact an Attorney
If you’re unhappy with your roofing work and the roofing company isn’t willing to correct their mistakes, you need to contact an attorney in your town. Let them know the situation. If you’re lucky, once the company receives a demand letter from your attorney, they’ll reach out to you and do the right thing.
If you’re not so lucky, your attorney may have to file suit against the roofing company for breach of contract. Thankfully, work travels fast. The roofing company will want to avoid any negative publicity associated with a lawsuit. Hiring an attorney may be enough to motivate them to do the right thing.
Rather than deal with this kind of headache, it’s a good idea to make sure you hire a reputable roofing company to begin with. The professionals at Greenville Roofing in South Carolina stand by their work and treat their customers with the respect they deserve.